All Fleet Services, the market leading outsourced contact centre for the fleet industry, has launched the industry’s first online fines management system ‘Fleet Fine Online’. Fleet Fine Online is set to revolutionise the industry as it moves fines management processes into the 21st century.
There are currently 2.9 million fleet fines processed per year, across 31 traffic offences, and each fine requires a long and arduous process before payment is processed, involving a huge amount of man hours and materials as well as relying on the postal service.
Fleet Fine Online removes the administration burden completely, saving fleet companies a significant amount of time and money, as well as the environment. By going digital, issuing authorities can communicate directly with fleet companies, reducing the whole fine lifecycle into days rather than weeks; resulting in fines being paid on time and minimising the risk of any escalation charges
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