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All Fleet Services appoint new Director of Customer Relationships

Gloucester based All Fleet Services, the UK’s leading outsourced contact centre and administration solutions provider to the Fleet and Automotive industry has appointed Jon Burdekin as Director of Customer Relationships.

In this new appointment, Jon will be responsible for developing further the strategic partnerships that All Fleet Services has with its clients. Jon will be working alongside Managing Director Dave Scobie, Sales Director Chris Hart and Director of Online Services Dan Mallier. Jon brings with him over 20 years’ experience in the industry, 15 years of which was in senior management with Alphabet who are an All Fleet client.

Dave Scobie, Managing Director, commented on the new appointment:

“I am delighted to be welcoming Jon to the All Fleet Services management team. He is going to be a fantastic addition and will give us exactly the right kind of strong focus on customer relationships that the business needs to take it to the next level. We have grown very fast over the past few years and this has only been possible because of the strength of relationships we have with our customers”.

“As we transition the business from being a people based business supported by technology to a technology based business supported by people, we are in a great position to add even more value to our clients. With Jon leading this side of the business, we will have a phenomenally strong combination of technology, people, industry expertise and passion for customer service”.

Jon Burdekin, gave his comments on his new role:

“I am excited to be joining All Fleet Services at this point in their development. Having worked with the business as a client in the past, I have always been impressed by the quality of customer service that the business offers and I am very much looking forward to developing their reputation for this even further”.

“Dave has a very clear vision for the business and the launch of Fleet Fine Online earlier this year, is just the first of a number of products that are going to quite literally transform the industry. The potential this gives us to strengthen our client relationships is a great opportunity”.


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Editor’s Notes

1. For Press enquiries please contact Darren Stevens – 0788 904 2345.

2. A PR photograph of Jon Burdekin (left) with Dave Scobie (right) is provided with this release.

3. Background to All Fleet Services

All Fleet Services, based in Quedgeley, Gloucester is the market leader in the UK for outsourced contact centre, administration solutions and digital products for the fleet and automotive industry.

A team of over 180 people work with some exciting clients offering services to over 600,000 vehicles in the UK.


4. Background to Jon Burdekin

Jon has a strong background in the Fleet and Automotive Industry. His first position was with GE Capital Fleet Services as a Sales Manager. He then joined Alphabet where he was to work for over 15 years initially as Head of Account Management, then Head of Consultancy Services and finally as Head of Product Management. He then had a short spell as Chief Operating Officer for Car-Finance.net.


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